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Remote Management

 

elefire Managed Firewalls
elefire Managed Intrusion Detection System

Why worry about the availability of your systems when you can be focusing on your core business, safe in the knowledge that Elefire Remote Managed Services will guarantee performance and uptime?

Remote management is a flexible solution to your IT needs, enabling you to match your computer resources to changing business requirements. Elefire offer an efficient remote management service that will free up your existing IT staff to focus on pertinent tasks without being held back by routine maintenance.

Your remote management will be provided by Elefire's Remote Management Centre. The Remote Management Centre is a dedicated facility manned by highly trained network support professionals and engineered with state of the art network diagnostic and management tools.

For larger organisations Elefire is ideally positioned to complement the in-house IT Staff with the SelectOut-RMS offering, whereby select sectors of your organisation's network are out-tasked to Elefire for monitoring, management and administration. For example, many organisations find the cost of managing firewalls internally on a 24x7 basis to be non cost-effective. Further, Elefire being a specialist organisation can provide a higher level of service including continuous firewall technology upgrades, operating system upgrades and failed hardware replacement, with no interruption in service.

 

For smaller or medium sized organisations who have little or no IT department, Elefire can fulfil this role. Our Remote Management Services includes ComOut- RMS, whereby an organisation's entire technical infrastructure, including email, web hosting, internet access and firewalls are completely outsourced and invisibly administered and monitored by Elefire. Thus your organisation is able to focus on core business.

Highlights of the Remote Management Service

  • Delivers guaranteed network service levels
  • Provides the flexibility to match your computing resources to changing business requirements
  • Relieves you of fluctuating IT staffing requirements, management and on costs
  • Facilitates easier budgeting and planning through predictable monthly payments

Guaranteed Network Infrastructure Service Levels and Security
Our proactive management of your network infrastructure ensures that problems are resolved before they impact network performance or security, minimising downtime costs associated with system interruptions. Service Level Agreements can be tailored to your precise specifications for a range of options which include:

  • Remote server management of NetWare, Microsoft NT Networks, Unix and Linux.
  • Remote gateway management.
  • Remote router, hub and switch management.
  • Remote firewall management